The following table will help you decide your preferred method of receiving notifications. Please note that all notifications can be delivered via email, and some are only available via email, so verify that you have an accurate email address associated with your Library account.
Email notifications are the preferred method of delivery, as it provides the most coverage in terms of notices. If you have an email address associated with your Library account, and you have not requested Text or Phone notifications, you will receive all notifications via Email.
Email notices are available for:
We recommend allowing any email from swanlibraries.net to be accepted by your mail system. This will ensure that your email notices aren’t sent to your junk folder.
Ask a Library staff member for help. Once your email address is entered, you can modify it through “My Account” settings in the Library catalog.
Email notices are also available in Spanish or Polish. Ask a Library staff member to set your preferred language, if other than English.
Ask a Library staff member for help or sign through “My Account” settings in the Library catalog.
NOTE: Manual messages and General announcements indicate message sent directly to you from the Library (e.g. You forgot your umbrella at the Circ Desk) or general announcements that go out to all (e.g. Water pipe break – sorry the library is temporarily closed).
Ask a Library staff member for help. They can enter your preference of phone notification in your Library account record.
When you receive the phone call, your caller ID will say “Local Library” from a toll-free number. Phone notification is provided by an automated system and not a human.
The pre-recorded call will try to reach your phone number and leave a message or try calling up to three times, if a message cannot be left.
The system only calls between the following hours:
If you do not have an email address or phone number in your account, printed notices will be sent to the address on record.
Please be advised that mail is often delayed in delivery, which may result in you having to pay more in overdue fines. We recommend signing up for other notifications to receive timely announcements.
These print notices are also available in Spanish or Polish. Ask a Library staff member to set your preferred language, if other than English.
Ask a Library staff member for help. They can enter your preference of mail notification in your Library account record.